Tuesday, 13 November 2007
Evidence of Learning and Design Identities
As part of PPD, Fiona and I met with Level 2 Interaction students today.
Once participants turned up the session was very productive, everyone engaged and contributed to discussions exceptionally well and by the end of the session they had established some clear ways in which they could support their own learning more effectively. Fiona and I agreed that it would be useful to capture today's session in some way; for reference for next time we run the session with another group. So here goes...
The idea was for students to reflect on what they have been learning this term in their multi-disciplinary teams for Urban Environments.
As is usually the case, students have encountered lots of difficulties in managing their group working processes. We talked about these and identified some key common issues:-
- it was hard to describe the role of an interaction designer.
- Interaction students get identified as 'technical'
- group dynamics were hard to manage and got in the way of good work.
- also difficult to negotiate with tutors from other courses.
Of these the most important problem seemed to be the difficulty students had defining, describing and having-valued their roles as interaction designers within their teams.
We had a structured discussion to identify some of their more positive learning experiences on in this project. These mainly fell into the categories of
- Good communication, mutual support.
- Good group research process and good discussion.
- Good ideas.
Though we noticed how easily positive experiences were overshadowed by difficult group dynamics.
These conversations provided an excellent context for Level 2 PPD Unit where we want students to be thinking about how they can begin to be more in charge of their professional development (as they prepare for work placements) and their identity as designers.
At this point we asked students to work on their own to make notes on the following questions for 7 minutes.

Then, discussing in groups of four, they compared their answers for 15 minutes.
After this each member of each group represented the issues raised on each point in turn.
What was clear in the excellent discussion that followed, was that Interaction students contribute many valuable and innovative things to the creative work of their groups. These included:-
- devising and carrying out innovative 'probes' (initial outreach to members of the public for market research purposes).
- holding the group together
- usability solutions
- providing tools for documentation (physical and virtual)
- computer 3d modelling
- preparing presentations
- technical skills; flash, css, html
However most students don't identify their contributions as particularly characteristic of Interaction designers. They also find it difficult to evidence some of the more facilitative roles that they perform within groups.
Speaking from experience, Fiona described how this is a common problem for interaction designers working in multi-disciplinary teams in professional contexts. As a relatively young area of design specialisation - there is still work to be done to develop vocabularies and map the processes of interaction designers. She stressed the importance of creating diagrams and visualisations of process to communicate more widely about the value of their work.
In discussions about the things that they were learning through the Urban Environment unit, students said that they had enhanced many of their practical skills to support their contributions. However, some of the most important learning had arisen from comparing their own processes with Product and IDEAS students who: -
- take a long and detailed approach to research.
- keep sketchbooks in which they record the development of their design ideas with sketches, beautifully crafted drawings, and notes of their thought processes.
In conclusion, these Interaction students now see how some regular record and reflection on their learning, in the form of a blog, photo archive, scrap-book, file, sketchbook etc., would help them to evidence every aspect of their contribution to the project. Also that it might provide them with the tools to start to describe and value their roles, with more confidence, in relation to other team members.
Ruth C
